Shift Lead
JOB RESPONSIBILITIES:
• Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds.
• Overseeing and managing the security of safe and drawer funds.
• Maintaining the security of the store.
• Good interpersonal skills, including professionalism in working with team members and guests
• Dedicated to increasing customer loyalty and building sales through excellent customer service
• Able to read, write and communicate effectively
• Able perform and understand simple mathematical calculations
• Models and trains company standards
• Good time management and organizational skills and successfully performs multiple tasks
• Assist with marketing activities within the community, such as promoting fundraising
• Ensure food quality standards are met.
• Ensure cleanliness, health and safety standards are maintained at all times
• Utilizing technology (iPads, Tablets, POS, etc.) to perform required job duties
• Responsible for ensuring the completion of operational checklists and forms
• Assist in training, coaching and development of Team members and new Shift Leads
• All job duties required of Team Members
• Requires bending, standing, and walking the entire workday.
• Must have the ability to lift 10 pounds frequently
REQUIREMENTS:
• Ability to maintain confidential information in the strictest of confidence.
• Basic management skills regarding Labor controls and Product costs.
• Ability to Lead a Team effectively and in a professional manner
• Ability to handle responsibility.
• Ability to communicate clearly and concisely.
• Ability to solve problems quickly and effectively.
• Effective customer service skills
• Ability to maintain a fast pace.
• Ability to complete initial and subsequent training. (Yogurtland U)
• Computer skills a plus
REQUIRED CERTIFICATIONS and TRAINING
• Food Handler's Card
• Workplace Violence Prevention Training
• Harassment Training
QUALIFICATIONS:
• 1-year previous supervisory experience preferred but not required.
• Must be able to work various shifts per week and be available evenings and weekends.
• High school diploma or equivalent.
Duties, Responsibilities, and/or Activities may change at any time, with or without notice.
CG Yogurt/SoCal Frozen Treats will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Pioneers of Self-Serve Frozen Yogurt
When Yogurtland opened its doors, in 2006, in Fullerton, CA, owner Phillip Chang had one goal in mind: provide a self-serve frozen yogurt experience that gives customers the highest quality ingredients and flavors to fill their cups.
Now over 15 years later, Yogurtland continues to fulfill Phillip's vision and is the leading frozen yogurt brand with over 250 locations in the U.S. and internationally.
It's simple: real ingredients make great flavors.
Ingredients sourced from around the world to bring you most authentic tasting flavors out there. From creating our own recipes to producing our delicious flavors, our Dairy is where all the magic happens from start to finish!
At Yogurtland we're in the community for the community.
Our company was built on the principles of Love, Joy and Hope and each day, we strive to uphold them. Seeing friends laughing as they catch up over a cup of frozen yogurt and watching children's eyes light up as they swirl their first cups is what makes us smile.
Create a Froyo Moment
Being able to share our passion of bringing the best ingredients and flavors to you in the most delicious way is the most rewarding experience. We look forward to creating more memories - and flavors - with you!
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